Privacy Policy

This policy explains how TintWhite ([LEGAL ENTITY NAME]) collects and uses your information.

What we collect

  • Order information — name, shipping address, email, phone, payment details (processed by Shopify Payments; we never store full card numbers).
  • Device information — browser, IP address, pages viewed, and cookies, collected via Shopify, Meta Pixel, Google Analytics and Klaviyo.
  • Preferences — answers you give on-site (for example, your starting tooth shade) so we can personalize emails.

How we use it

To fulfill orders, send shipping updates, provide support, prevent fraud, and — if you opt in — send marketing email and SMS. You can unsubscribe at any time via the link in any email or by replying STOP to any text.

Sharing

We share data only with service providers needed to run the store (Shopify, payment processors, shipping carriers, Klaviyo, ad platforms for measurement). We do not sell your personal information.

Advertising & cookies

We use cookies and pixels for analytics and to show relevant ads. You can control cookies in your browser settings and opt out of interest-based advertising at optout.aboutads.info.

Your rights

Depending on where you live (including California and the EU/UK), you may request access to, correction of, or deletion of your personal data. Email support@tintwhite.com to make a request.

Retention & security

We keep order records as long as required for tax and legal purposes and protect data using industry-standard safeguards.

Minors

This site is not intended for anyone under 18.

Changes

We may update this policy; the current version is always posted here.

Contact: support@tintwhite.com